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Trenary.org Announcements & News
Announcements
Fri Feb 06, 2009 1:15 pm by Andrew | Comments (0)

February 6, 2009

I (Andrew Wink) am now offering tech support here at Trenary.org for all registered users. There is a catch, however... I have to be around. Very Happy

If you're having an issue that you'd like some advice on, start a thread in our Tech Support forum. We'll get an answer there as soon as we can.

Using TeamViewer technology, I can also connect to your computer remotely for better assistance in solving your issue. I've only played around with this software alone, so if you're one of the first to use it with me, there might be some issues we run into together that I didn't think of on my own.

You'll need to download a small program to connect our two computers. From there, you'll need to give me an identification number from the program and then you'll have to authorize my access. No one can connect to your computer without your authorization.

The program is located in our downloads area and there is a direct link to it in the support forums and on the menu to the left. (Remote Support)

I hope we can find these tools useful. Just another way we can "stay in touch." Wink

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